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January 5, 2011

Be A Better Speaker - Tips from Steve Jobs

As PMM we are all often called upon to make presentations or to speak. We need to enthrall our customers, motivate our team and convince our management (or sometimes we need to enthrall management, convince the team and motivate the customer.) Effective communication is part of our day to day activity.

So we prepare a few slides, work through our basic arguments and stand up. I once went to a customer meeting and whilst we were waiting in the lobby my colleague was still busy making changes to the presentation - let's just say that overall that meeting was not our finest hour!

We have discussed some of the common mistakes that happen; even at a relatively senior level, and I also shared a neat time limited presentation style. In this post I want to share a few insights from one of the world's communication masters - Steve Jobs. Most of the key information can be found at this link from Business Week - watch the video and the slide show - well worth the time.

So a few thoughts from the master -

  • Jobs prepares his story thoroughly and apparently unlike most of us a long time before he opens Powerpoint
  • He focuses on the benefits and engages the audience by showing them why they should care
  • Jobs is brief and succinct and also he breaks his pitch into 10 minute sections to stop boredom
  • His slides are elegant and often devoid of all words - he captures you with his visual images
  • He sells dreams not products
Some of these concepts are hard to implement in a mundane meeting discussing the finer points of our design which seem far removed from a vision, but with some effort they can make all the difference.

It has just been announced that Steve Jobs has had to take a second period of medical leave. JET wishes him a speedy return to health.

1 comment:

  1. Nice. Steve is definitely a master. BTW, Guy Kawaski also has what he calls the "10/20/30 Rule of Powerpoint": no more than 10 slides, last no more than 20 minutes, and use no font smaller than 30 points. Very true, and definitely a challenge!

    See http://blog.guykawasaki.com/2005/12/the_102030_rule.html

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